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The player from Singapore had their account deactivated once they gained 10000 SGD in bonus credits, allegedly due to 'Protected betting', Despite the fact that these constraints weren't explicitly said from the reward phrases.
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The casino had available no proof when requested because of the participant. We experienced contacted the casino requesting supporting evidence and clarification. On the other hand, the player didn't reply to our comply with-up messages, which led for the rejection of the grievance because of an absence of additional information and facts.
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